When are orders due?

Orders are due each Friday at midnight for the following delivery/pickup on Monday or Tuesday.

I ordered my meals! Now what?

If you selected pickup, head to Idioma Coffee Roastery in Lakeville on Monday evening. Pickup is available from 6-7pm at 20769 Holyoke Avenue (entrance is on the back/west side).

If you selected delivery, your order will arrive any time between 6pm-10pm on Monday or 10am-2pm on Tuesday. Please leave a cooler outside your door with an ice pack for a contact free delivery. Bring your meals inside and put them in your fridge right away.

How do I heat my meals?

Most of our meals are heat-n-eat and will heat in the microwave for 90-120 seconds with the lid cracked. If necessary, remove proteins such as salmon or steak for the first heat and then place back in the container for another 60 seconds. Items, like salads, don’t need to be heated. If you would like to heat the protein, place in the microwave for approximately 30 seconds.

Items like soup can be heated in a saucepan. Stir-fries and fried rice can be heated In sauté pan. I like to heat up the proteins in a sauté pan. Make sure to get the pan real hot before cooking. It should only take a couple minutes. Perfect for our fajitas!

Freezer Meals are not cooked, but can be cooked in a crockpot, sauce pot, Dutch oven, sauté pan or pressure cooker.

Are all of Chef Neal’s meals REALLY gluten-free?

Absolutely! While we are not a dedicated gluten-free facility, our kitchen staff takes meticulous care to minimize cross-contamination. Please contact our team with any questions or gluten sensitivity.

We do use: Organic Brown Rice Pasta, Corn Starch, Gluten Free Flour, and Gluten Free Oats (just to name a few of our substitutes.)

How long are the meals good for?

We follow and recommend a 7-day period, consistent with MN Department of Health standards within our kitchen and meal services. Meals with more fragile ingredients (salads, etc.) are best consumed in a shorter time period. Baked goods, if kept refrigerated, will remain near-fresh for the full 7-day period.

We hate wasting food and know you probably do as well. If your meals are stacking up in your fridge, pop them in your freezer to maintain a longer life.

Pancake mix, Granola, and Spices are shelf-stable for 30 days after opening (if they last that long!).

What is your ethnicity?

I’ve been asked this a lot. I am German with a touch of French-Canadian. I get my tan skin from my mom and my stubbornness from my dad. My mom taught me to cook and I grew up hanging around the kitchen being her taste tester and licking off the beater.