When are orders due?

Order are due Friday night by midnight for delivery/pickup on Monday. We are preparing over 1000 meals every week and we need to be able to get our prep lists created and ready to start. All meals are FRESH and will be ready by 6pm Monday night!

I ordered my meals! Now what?

You will be able to pick your meals up on Monday night (6-7 pm) at Idioma Coffee Cafe in Lakeville, 20769 Holyoke Avenue (entrance is on the back/west side).

If you selected delivery, your order will arrive any time between 6pm-10pm. Please leave a cooler outside your door with an ice pack for a contact free delivery. Bring your meals inside and put them in your fridge right away. Your invoice will be in the bag with your food. All your meals were just prepared, so everything is super fresh!

How do I heat up my meals?

All the meals we prepare are heat n eat. Most entrees you can heat up in the microwave for 90-120 seconds. I recommend cracking the lid. Proteins like Salmon or Steak are removed for the first heat and then placed back in the container for another 60 seconds. Items, like salads, don’t need to be heated. If you would like to heat the protein, put it in the microwave for 30 seconds.

Items like soup can be heated in a sauce pot. Stir-fries and fried rice can be heated In sauté pan. I like to heat up the proteins in a sauté pan. Make sure to get the pan real hot before cooking. It should only take a couple minutes. Perfect for our fajitas!

Freezer Meals are not cooked, but they can be cooked in other ways other than a crockpot: sauce pot, Dutch oven, sauté pan or Instapot!

Are all of Chef Neal’s meals REALLY gluten-free?

Absolutely! We cook out of a dedicated gluten free kitchen to ensure NO risk of Cross Contamination.

We use Organic Brown Rice Pasta, Corn Starch, Gluten Free Flour, Gluten Free Oats just to name a few of our substitutes.

We do purchase and serve Gluten Items for caterings, but these NEVER enter the kitchen.

How long are the meals good for?

We go by the health department standards of 7 days. Some items, like salads, are best consumed within 3-4 days. Sauces are good for 2 weeks. Keep baked items refrigerated to last longer.

Pancake mix, Granola, and Spices are good for 30 days after opening (if they last that long!)

If you don’t eat all your meals, place them in the freezer by Sunday evening. When you get hungry for it, pull it out of the freezer to “slack” at least a day before. This will allow the protein to heat up easier.

What is your ethnicity?

I’ve been asked this a lot. I am mostly German with a touch of French Canadian. I get my tan skin from my mom and my stubbornness from my dad. My mom was the one that taught me to cook and I grew up hanging around the kitchen being her taste tester and licking off the beater.